Simple monthly or annual pricing for commercial property owners. Explore TenantPoint with a 15-day trial, then pick the plan that fits your properties — or talk the setup through with us first.
Every plan includes the full platform — lease intelligence, rent roll, CAM reconciliation, CSV/OFX statement import, work orders, vendor directory, and the tenant portal. What changes below is capacity, tenant communications, and live bank/accounting integrations.
Starter
The essentials
For commercial property owners who want their leases and finances organized.
Most of what TenantPoint does is the same on every plan — what actually changes is capacity and tenant communication.
Property & Lease Management
Feature
Starter
Owner
Portfolio
Enterprise
Properties
2
10
30
Custom
Tenant spaces
25
150
500
Custom
Lease management
✓Included
✓Included
✓Included
✓Included
Lease document management
✓Included
✓Included
✓Included
✓Included
AI lease intelligenceUnlimited extractions on every paid plan (trial is limited to 3).
✓Included
✓Included
✓Included
✓Included
Rent roll
✓Included
✓Included
✓Included
✓Included
Lease renewal & option datesOwner alerts for lease expirations, renewal options, rent changes, and CAM notice deadlines, by email and in the notification bell.
✓Included
✓Included
✓Included
✓Included
Financial Management
Feature
Starter
Owner
Portfolio
Enterprise
Rent and payment tracking
✓Included
✓Included
✓Included
✓Included
Collections
✓Included
✓Included
✓Included
✓Included
CSV/OFX statement import
✓Included
✓Included
✓Included
✓Included
Live bank integration (Plaid)Connect a real bank account for automatic transaction sync. Starter still has full CSV/OFX statement import.
—Not included
✓Included
✓Included
✓Included
Bank reconciliation
✓Included
✓Included
✓Included
✓Included
CAM reconciliation
✓Included
✓Included
✓Included
✓Included
QuickBooks integrationPushes invoices, payments, and work-order expenses to QuickBooks Online.
—Not included
—Not included
—Not included
✓Included
NOI statement, AR aging, email to CPAAn operating statement for each building or all buildings combined, AR aging, PDF and CSV exports, and emailing them to your CPA or lender.
✓Included
✓Included
✓Included
✓Included
Open balances & collections report
✓Included
✓Included
✓Included
✓Included
Tenant Experience
Feature
Starter
Owner
Portfolio
Enterprise
Tenant portalTenants see their lease, balance and statements, documents, maintenance requests, and insurance certificate status; you choose which sections each tenant sees.
✓Included
✓Included
✓Included
✓Included
Tenant emailUnlimited email to tenants: templates, reminders, and notices.
✓Included
✓Included
✓Included
✓Included
SMS messaging
—Not included
500 segments / month
2,000 segments / month
Custom
Branded tenant communicationsYour logo and sender details on outgoing tenant email.
✓Included
✓Included
✓Included
✓Included
Tenant communication historyManual notes are always available; a sent-message log applies once tenant email/SMS is turned on.
✓Included
✓Included
✓Included
✓Included
Property Operations
Feature
Starter
Owner
Portfolio
Enterprise
Work orders & maintenance management
✓Included
✓Included
✓Included
✓Included
Tenant-submitted maintenance requests
✓Included
✓Included
✓Included
✓Included
Vendor directoryA managed contact directory, not a bidding/dispatch marketplace.
✓Included
✓Included
✓Included
✓Included
Team & Administration
Feature
Starter
Owner
Portfolio
Enterprise
User seats
1
3
8
Custom
Roles & permissionsOwner, Admin, Manager, and Read-only on every plan.
✓Included
✓Included
✓Included
✓Included
Multi-property switchingView any of your properties, one at a time -- there is no combined cross-portfolio dashboard yet.
✓Included
✓Included
✓Included
✓Included
Owner Intelligence & advanced reportingScoped to one property at a time.
Need a little more room than your plan includes? Add exactly what you need, approved by you first.
01 / Add-on
Additional properties
Add a property for $10/month on Starter, Owner, or Portfolio. It's a real add-on to your subscription, reviewed and approved by you in Stripe — never added automatically.
02 / Add-on
Additional users
Add a user seat for $5/month. Every person who signs in — Owner, Admin, Manager, or Read-only — uses one seat; roles control permissions, not seat count.
03 / Allowance
Messaging
Owner includes 500 SMS segments a month, Portfolio includes 2,000. If you use your allowance, add a $15 pack of 500 segments, valid for 12 months, instead of upgrading. Allowances reset monthly; carrier registration fees may apply.
04 / Billing
Billing and cancellation
15-day trial, no credit card required, starting when you create your first property. Annual plans are prepaid for one year at 2 months free. Cancel anytime — your workspace becomes read-only and nothing is deleted.
Included in the conversation
The details that make a plan work.
Talk through the processes that matter in your portfolio, then see them in the product.
LeasesLease intelligence from your PDFs: rent schedules, CAM method, and key dates to review
Rent & CAMRent roll, collections, and CAM reconciliation on every plan
BankingCSV/OFX statement import on every plan; live bank connections from Owner up
MaintenanceWork orders, a vendor directory, and the tenant portal
Your 15 days begin when you create your first property—not when you register. No credit card is required.
Can I change plans later?
Yes. Start with the plan that fits today, then move up as your portfolio and tenant communication needs grow. Your plan page always shows your included properties, tenant spaces, and user seats.
Who counts as a user seat?
Every person who can sign in counts as one user seat: Owner, Admin, Manager, and Read-only. Roles control permissions; they do not change whether a login uses a seat. Starter includes 1, Owner includes 3, and Portfolio includes 8.
What happens when I exceed my property or seat limit?
TenantPoint never silently adds overages. You may choose an additional user for $5/month or an additional property for $10/month in Settings, review the amount in Stripe, and approve it before your capacity changes.
Are tenant communications included?
Tenant email is included on every plan, Starter too: templates, reminders, and notices, with no monthly cap. Text messages (SMS) are included starting on the Owner plan.
What happens if I use all my texts?
Your financial workflows keep working. You can add a $15 pack of 500 SMS segments, available for 12 months, instead of being forced into a larger plan.
Can I cancel anytime?
Yes. Annual plans are prepaid for one year at 2 months free versus monthly billing. Cancelling at any time makes your workspace read-only — nothing is deleted.
Do I need to migrate my existing lease documents manually?
No. Upload your lease as a PDF and TenantPoint's lease intelligence extracts the rent schedule, CAM method, and key dates for you to review — it's not manual data entry.
Ready when you are
Spend less time managing software. More time managing properties.
Get your commercial property operations organized in one workspace.